How to delete your account and your data · Last updated 22 September 2026
Open CricMotion, go to Profile, and tap Delete my account. You will be asked to type a confirmation phrase, and your password if your account has one. If you only sign in with Apple or Google, the phrase is enough.
Email support@cricmotion.com from the email address on your account, with the subject Delete my account. We will confirm it is you and then delete it on exactly the same terms as the in-app option. You do not need to install anything.
You are signed out on every device and can no longer sign in.
Your account and its data are deleted, and we email you when it’s done. Copies in our backups are removed within a further 30 days.
To remove a single delivery without closing your account, email support@cricmotion.com from the email address on the account.
So that a deleted account can never be reopened, we keep a one-way scrambled version of your email address. It cannot be turned back into your address, and it is used for one purpose only: to refuse any future attempt to sign in or sign up with it.
This means deletion is permanent and there is no undo. If you want to use CricMotion again later, you will need a different email address.
A parent or guardian can ask us to delete a young player's data at any time, whether or not they hold the account. Email support@cricmotion.com and we will act on it on the same terms.
support@cricmotion.com · Full details are in our Privacy Policy.